Privacy Notice

Your personal data and other information that you provide to us are subject to our privacy policy, which is described below.

​

Privacy Policy

This Consultancy will manage the information we collect from you with great concern for privacy and confidentiality and in accordance with current professional and legal standards. Although the security of your personal data has continuously been addressed by reference to the British Psychological Society's (BPS) Code of Conduct and the Health & Care Professionals (HPCP) Standards of Conduct, Performance and Ethics, the way this Consultancy handles personal information has been strengthened and made more transparent by the provisions of the General Data Protection Regulation (GDPR) requirements.

​

The GDPR requires us to identify the legal basis upon which we process your personal data.  We shall proceed with your assessment and all associated activity on the basis of (a) our contract with you and (b) our legitimate interest to hold and process your personal data.

​

Contract - we need to process your personal data to fulfil our contractual obligations to undertake a psychological assessment, which you have agreed for us to do.  We will process all personal data that you share with us for the purpose of your assessment and will do so lawfully, fairly and in a transparent manner.  Our processing of your personal data is, therefore, necessary if we are to fulfil our contract with you.

 

Legitimate Interests - as you will reasonably expect, given the context and nature of our relationship, the intended purpose for processing your personal data is to conduct a psychological assessment, which includes psychometric profiling.  Inevitably, educational and occupational psychology assessments involve the processing of special category data, including information, for example, about your health, educational achievements, cognitive functioning, personality, interests and family history.  Depending upon the nature of the contract with you, we have a legitimate interest to collect such personal data for the purpose of forming a professional opinion or diagnosis.  In so doing, we will only collect information from you that is relevant to the purpose of undertaking that assessment and the associated and expected reporting, profiling and advising.

   

We should emphasise that we take our responsibility for protecting and holding your personal data very seriously and will continue to do so in accordance with our professional codes of conduct and the GDPR regulations.  Following the assessment and the compilation of the final assessment report, all client questionnaires, all raw data test sheets and all other personal data will be permanently deleted/destroyed.  Your final assessment report will be held electronically for 7 years within your customer record file. During this time you will be able to ask for an electronic copy of the report.  Please note there may be an administration charge for this. We would therefore, strongly recommend that you keep a copy of your report securely. After this time we will not be able to supply you with a copy of your report.

​

Further Information

​

When you engage in certain activities on this site, such as downloading information or making contact with us, we may ask you to provide certain information about yourself. The information you provide will be kept confidential and will be used to support your relationship with us; it will not be passed to any third party service provider.

​

We work closely with other organisations to perform functions on our behalf, especially processing credit card payments. They are provided with personal information necessary to perform the task and may not use it for any other purpose.  We do not keep credit card information.

​

This site includes links to other sites which we consider may be of interest to you. We cannot be liable for their content. Users link to other sites at their own risk and use such sites according to the terms and conditions of use of such sites.

​

Disclaimer

​

The material on our site is given for general information only, and does not constitute professional advice. You should take specific advice before taking a course of action as we do not accept directly or indirectly any responsibility for loss arising directly or indirectly from reliance on information on this site.

Given that the Internet uses an open system we cannot warrant that the site and downloads reach you virus-free. You must, therefore, take all appropriate precautions for your own safety.

​

Complaints Procedure

 

Please include your name and contact telephone number in your email so that we can get back in touch with you easily. In the main, we aim to resolve an issue through an email or by a direct phone call from the departmental manager. When you raise a complaint or concern, we will acknowledge receipt of the complaint within 7 working days. For more complex matters we aim to be able to reach a resolution within 28 days. On occasions investigations may take longer but we will keep in contact with you to advise you on progress.  The contact email is: e-mail: admin@academy-positive.com.